- Week One
Week 1 Webcast: Wednesday, October 4, 2023 from 1:00 – 2:30 PM ET
Week One Quiz
- Week Two
Week 2 Webcast: Wednesday, October 11, 2023 from 1:00 – 2:30 PM ET
Article: These numbers show that black and white people live in two different Americas
Article: Coordinated Entry Systems Racial Equity Analysis of Assessment Data
Week Two Quiz
- Week Three
Week 3 Webcast: Wednesday, October 18, 2023 from 1:00 – 2:30 PM ET
Video: What is Motivational Interviewing?
Video: Empathy: The Human Connection to Patient Care
Selected Online MI Resources
Week Three Quiz
- Week Four
Week 4 Webcast: Wednesday, October 25, 2023 from 1:00 – 2:30 PM ET
Video: What is trauma-informed care?
Video: Trauma and the Brain
Learning Activity: Sara's Story
Video: Chad's Story
Video: Unique's Story
Video: Emotional regulation technique for anxiety, panic, anger, depression
Week Four Quiz
- Week Five
Week 5 Webcast: Wednesday, November 1, 2023 from 1:00 – 2:30 PM ET
Article: Recovery Capital: A Primer for Addictions Professionals
Toolkit: Peer Support Program
Video: My Recovery Journey
Video: From Asylums to Recovery: The Fight for Civil Rights and Humane Treatment for People with Psychiatric Disorders
Video: Integrating and Supervising Peer Workers
Video: Create a Self-Care Tool Box
Week Five Quiz
- Course Wrap-Up
Best Practices in Whole Person Care: Fall 2023
Providing compassionate, high-quality care for individuals and families we serve requires an abiding commitment to understand and implement best practices. Through ongoing research and lessons learned, we understand what it takes to effectively address the complex needs of people who have been marginalized and to support them in a pathway towards stabilization, recovery, and wholeness.
In this 5-week course, grounded in a whole-person care framework, we will identify a range of person-centered, housing-focused, race-equitable, trauma-informed, recovery-oriented, peer-integrated, and self-compassionate practices in our work. In addition, we will highlight the impact of stigma and implicit bias, why it matters, and strategies to reduce it.
Throughout the course we will share our collective knowledge and experiences, examine research, discuss case studies, and engage in practice activities. Participants will also have access to articles, fact sheets, handouts, video examples, and quiz questions to augment learning.
- Describe four elements of the mindset and heart-set of whole-person care
- Explain at least two strategies for reducing our own stigma and implicit bias
- Identify and describe three principles of trauma-informed practice
- Explain how motivational conversations use a guiding approach
- Identify three benefits of integrating peer providers in service delivery
- Name three guiding principles of fostering recovery and wellness
- Wednesdays, October 4 – November 1, 2023
- 1:00 – 2:30 PM ET
- Location: Online meeting room
- Subject: Best practices, whole-person care, stigma
- Practice level: Beginner and intermediate
- CE credit:
- ASWB: 7.5 hours
- NAADAC: 7.5 hours
- NBCC: 7.5 hours
- Course type: Live online
- 90 minute weekly live webcast
- Participants will participate in weekly live webinars with the instructors. They will also have access to weekly readings, videos, and other actives on the learning page. They will be quizzed on the knowledge they learn from the live webcasts and learning activities every week to ensure understanding.
- Covered topics: Best practices, racial equity, motivational interviewing, trauma-informed care, peer supports, stigma, whole-person care
- Fees: $375 (unless a basic or advanced subscriber)
- Date created: 2022
Meet the Faculty:
Ken Kraybill, MSW, has worked at the intersection of healthcare, behavioral health, homelessness, and housing for more than 35 years. He is a Senior Trainer at C4 Innovations and is dedicated to improving the quality of care provided to marginalized and vulnerable people. Ken develops curricula and facilitates in-person and online trainings nationally on best practices including motivational interviewing, trauma-informed practice, trauma-informed supervision, outreach and engagement, recovery support, critical time intervention, and resiliency and renewal for care providers. Ken has a Master of Social Work from the University of Washington in Seattle. He is a member of the Motivational Interviewing Network of Trainers (MINT).
Steven Samra, MPA, has expertise and lived experience in substance use and mental health recovery, harm reduction approaches, promotion of lived experience as critical experiential knowledge, developing and leading peer advisory councils, peer leadership, cultural competence, criminal justice, and effective outreach and engagement for challenging populations. He serves in leadership capacities for multiple recovery, substance use, mental health, peer involvement, and homelessness focused initiatives.
Who Should Take This Course:
Staff at all levels of health and human service agencies, behavioral health organizations, and recovery-centered organizations.
System Technology Requirements:
Please ensure your viewing device complies with the following recommendations:
- Must be on a device that allows you to view MP4 files
- Ensure you have a strong enough internet speed to stream
- Ensure you don't have firewalls blocking the video (some firewalls block some HTTP addresses)
We will be using Zoom for the viewing of our live sessions. In order to have the best experience for Zoom, please download the application here: https://zoom.us.
Refund and Cancellation policy:
Access is automatically provided to this course once purchased. Therefore, no refund will be given. For special circumstances before the live sessions begin, C4 may cancel your registration and move your credit to another module of equal value or refund the course to the original source of payment.
Participants may earn a Certificate of Course Completion* by:
- Attending all five, live webcasts (or watching the entire recording of each live session)
- Completing all required learning activities
- Scoring 80% or higher on each weekly quiz
- Completing the course evaluation form and the certificate request form
7.5 hours of continuing education credit will be awarded upon completion of this course through ASWB and NAADAC. 7.5 hours of continuing education credit will be awarded upon completion of this course through NBCC. Certificates will be emailed directly to participants roughly two weeks after the completion of the final webcast.
If you need accommodations for disability, please contact Program Manager, Marsha Kubyshko at firstname.lastname@example.org.
If you would like to report a complaint, please contact Associate Director, Rachel Ehly at email@example.com.
In order to fully complete this course and receive a continuing education certificate from one of the following boards, you must pass each of the five weekly quizzes with an 80% or higher (you will have unlimited retests) along with the final evaluation. The required posttest questions will be at the end of each week's section and the required evaluation will be provided at the completion of the course. Upon successful completion of this course, you can request a certificate using the certificate request form posted with the evaluation and on your learning page. C4 Innovations will then review your course completion and email you a certificate within 2-3 weeks in PDF format. If you are social worker, you will need to write in your license number in the certificate request form for us to be able to include it in your certificate.
C4 Innovations, Provider #1457, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. C4 Innovations maintains responsibility for this course. ACE provider approval period: 10/17/2020-10/17/2023. Social workers completing this course receive 7.5 continuing education credits.
C4 Innovations has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6576. Programs that do not qualify for NBCC credit are clearly identified. C4 Innovations is solely responsible for all aspects of the programs.
This course has been approved by C4 Innovations, as a NAADAC Approved Education Provider, for educational credits. NAADAC Provider #100990, C4 Innovations is responsible for all aspects of their programming.