Best Practices in Whole Person Care: Winter 2021

Best Practices in Whole Person Care: Winter 2021

About this course

When we compassionately and skillfully incorporate best practices into our work, people are more likely to trust and allow us to partner with them to make positive changes in their lives. Embodying best practices is essential in our work with people who have too often been marginalized and mistreated. This training provides an overview of selected person-centered, racially-equitable, housing-focused, trauma-informed, recovery-oriented, peer-integrated, self-compassionate approaches that inform our work.

Training facts:

  • Date: Thursdays, March 18 - April 15, 2021
  • Time: 12:00 - 1:15 pm ET
  • Location: Online meeting room
  • Subject: Best practices, racial equity, motivational interviewing, trauma-informed care, peer supports
  • CE credit: 
    • ASWB: 6 hours 
    • NAADAC: 6 hours
    • NBCC: 6 hours
  • Practice level: Beginner to Intermediate

Learning objectives:

  • Describe the four elements of the mindset and heart-set of best practices
  • Give an example each of how white dominant culture perpetuates racism at interpersonal, institutional, and structural levels
  • Describe three principles of trauma-informed practice
  • Identify three benefits of integrating peer providers in service delivery
  • Name three ways to foster personal resilience and renewal

Trainers:

Ken Kraybill, MSW, has worked with healthcare, behavioral health, homelessness, and housing for more than 35 years. Ken has 18 years of experience working as a behavioral health practitioner in homeless services. For the past two decades, he has been developing curricula and facilitating in-person and online training nationally on topics including motivational interviewing, trauma-informed care, outreach and engagement, case management, critical time intervention, and supervision. He is a member of the international Motivational Interviewing Network of Trainers (MINT).

Nastacia' Moore, is a training and technical assistance coordinator supporting Continuums of Care and other communities across the country in developing systems-level responses to historical racial inequity. Prior to joining C4, Nastacia' was the lead HMIS trainer for the Indiana Balance of State where she trained providers on HUD's new data standards, policies, and procedures, led the Point in Time (PIT) count, and monitored system performance measures across 92 counties. 

Kristen Harper, MEd, has spent her career creating, sustaining, and accrediting recovery high schools and helping other access recovery support services locally, nationally, and internationally. She delivers technical assistance to a wide range of community-based recovery support organizations, including secondary and postsecondary educational institutions. She founded the Center for Addiction Recovery at the College of Public Health at Georgia Southern University. 

Training certificates:

Certificates of Completion are awarded to participants who attended the entire training day, completed the training evaluation form, and the certificate request form. Certificates will be emailed directly to participants roughly two weeks after the completion of the training. 

Accommodations: 

If you need accommodations for disability, please contact C4’s Managing Director, Rachel Ehly, rehly@c4innovates.com. 

Grievances:

If you would like to report a complaint, please email Ken Kraybill, C4 trainer, kkraybill@c4innovates.com; or C4 Managing Director, Rachel Ehly, rehly@c4innovates.com.  


C4 Innovations, Provider #1457, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. C4 Innovations maintains responsibility for this course. ACE provider approval period: 10/17/2020 to 10/17/2023. Social workers completing this course receive 6 continuing education credits.

C4 Innovates has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6576. Programs that do not qualify for NBCC credit are clearly identified. C4 Innovates is solely responsible for all aspects of the programs.

This course has been approved by C4 Innovates as a NAADAC Approved Education Provider, for educational credits. NAADAC Provider #100990, C4 Innovates is responsible for all aspects of their programing.

Webcast Schedule

  • Orientation
  • Welcome!
  • Course Overview
  • Technology Requirements
  • Week 1: Overview of Best Practices
  • Week 1 Webcast: Thursday, March 18, 2021 from 12:00 - 1:15 PM EST
  • Week 1: Live Recording
  • Week 1: Slide Show
  • Week 1: Handouts
  • Reading: Connecting with People in Distress
  • Video: Ernesto Sirolli: Want to help someone? Shut up and listen!
  • Video: Empathy: The Human Connection to Patient Care
  • Week 1: Quiz
  • Week 2: Racial Equity and Best Practices
  • Week 2 Webcast: Thursday, March 25, 2021 from 12:00 - 1:15 PM EST
  • Week 2: Live Recording
  • Week 2: Slide Show Race Equity
  • Handouts: SPARC 101 Training
  • Article: These numbers show that black and white people live in two different Americas
  • Video: If These Cells Could Talk
  • Article: Coordinated Entry Systems Racial Equity Analysis of Assessment Data
  • Resource: Awake to Woke to Work: Building a Race Equity Culture
  • Video: Example of Unconscious Racial Bias in the Workplace
  • Podcast Series: Morning Cup of Equity: Tomorrow is Today
  • Podcast Series: Seeing White
  • Week Two Quiz
  • Week 3: Motivational Interviewing
  • Week 3 Webcast: Thursday, April 1, 2021 from 12:00 - 1:15 PM EST
  • Week 3: Live Recording
  • Week 3: Slide Show
  • Handouts: Week 3
  • Video: What is Motivational Interviewing?
  • Video: Empathy: The Human Connection to Patient Care
  • Video: Righting Reflex
  • Video: The Righting Reflex in Motivational Interviewing
  • Listening Activity
  • Selected Online MI Resources
  • Week Three Quiz
  • Week 4: Trauma-Informed Care
  • Week 4 Webcast: Thursday, April 8, 2021 from 12:00 - 1:15 PM EST
  • Week 4: Live Recording
  • Handouts: Week 4
  • Reading: The Future of Healing: Shifting From Trauma Informed Care to Healing Centered Engagement
  • Video: What is trauma-informed care?
  • Video: Trauma and the Brain
  • Video: If These Cells Could Talk
  • Learning Activity: Sara's Story
  • Video: Chad's Story
  • Video: Unique's Story
  • Video: Emotional regulation technique for anxiety, panic, anger, depression
  • Week Four Quiz
  • Week 5: Peer Supports, Self-Care, and Wrap-Up
  • Week 5 Webcast: Thursday, April 15, 2021 from 12:00 - 1:15 PM EST
  • Week 5: Recording
  • Week 5: Slide Show - Ken Kraybill
  • Week 5: Slide Show - Kristen Harper
  • Handouts: Week 5
  • Article: Recovery Capital: A Primer for Addictions Professionals
  • Toolkit: Peer Support
  • Toolkit: Peer Support Program
  • Guide: Creating a Healthier Life
  • Video: My Recovery Journey
  • Video: From Asylums to Recovery: The Fight for Civil Rights and Humane Treatment for People with Psychiatric Disorders
  • Video: Integrating and Supervising Peer Workers
  • Video: Create a Self-Care Tool Box
  • Week Five Quiz
  • Course Wrap-Up
  • Training Evaluation
  • Certificate Request Form

About this course

When we compassionately and skillfully incorporate best practices into our work, people are more likely to trust and allow us to partner with them to make positive changes in their lives. Embodying best practices is essential in our work with people who have too often been marginalized and mistreated. This training provides an overview of selected person-centered, racially-equitable, housing-focused, trauma-informed, recovery-oriented, peer-integrated, self-compassionate approaches that inform our work.

Training facts:

  • Date: Thursdays, March 18 - April 15, 2021
  • Time: 12:00 - 1:15 pm ET
  • Location: Online meeting room
  • Subject: Best practices, racial equity, motivational interviewing, trauma-informed care, peer supports
  • CE credit: 
    • ASWB: 6 hours 
    • NAADAC: 6 hours
    • NBCC: 6 hours
  • Practice level: Beginner to Intermediate

Learning objectives:

  • Describe the four elements of the mindset and heart-set of best practices
  • Give an example each of how white dominant culture perpetuates racism at interpersonal, institutional, and structural levels
  • Describe three principles of trauma-informed practice
  • Identify three benefits of integrating peer providers in service delivery
  • Name three ways to foster personal resilience and renewal

Trainers:

Ken Kraybill, MSW, has worked with healthcare, behavioral health, homelessness, and housing for more than 35 years. Ken has 18 years of experience working as a behavioral health practitioner in homeless services. For the past two decades, he has been developing curricula and facilitating in-person and online training nationally on topics including motivational interviewing, trauma-informed care, outreach and engagement, case management, critical time intervention, and supervision. He is a member of the international Motivational Interviewing Network of Trainers (MINT).

Nastacia' Moore, is a training and technical assistance coordinator supporting Continuums of Care and other communities across the country in developing systems-level responses to historical racial inequity. Prior to joining C4, Nastacia' was the lead HMIS trainer for the Indiana Balance of State where she trained providers on HUD's new data standards, policies, and procedures, led the Point in Time (PIT) count, and monitored system performance measures across 92 counties. 

Kristen Harper, MEd, has spent her career creating, sustaining, and accrediting recovery high schools and helping other access recovery support services locally, nationally, and internationally. She delivers technical assistance to a wide range of community-based recovery support organizations, including secondary and postsecondary educational institutions. She founded the Center for Addiction Recovery at the College of Public Health at Georgia Southern University. 

Training certificates:

Certificates of Completion are awarded to participants who attended the entire training day, completed the training evaluation form, and the certificate request form. Certificates will be emailed directly to participants roughly two weeks after the completion of the training. 

Accommodations: 

If you need accommodations for disability, please contact C4’s Managing Director, Rachel Ehly, rehly@c4innovates.com. 

Grievances:

If you would like to report a complaint, please email Ken Kraybill, C4 trainer, kkraybill@c4innovates.com; or C4 Managing Director, Rachel Ehly, rehly@c4innovates.com.  


C4 Innovations, Provider #1457, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. C4 Innovations maintains responsibility for this course. ACE provider approval period: 10/17/2020 to 10/17/2023. Social workers completing this course receive 6 continuing education credits.

C4 Innovates has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6576. Programs that do not qualify for NBCC credit are clearly identified. C4 Innovates is solely responsible for all aspects of the programs.

This course has been approved by C4 Innovates as a NAADAC Approved Education Provider, for educational credits. NAADAC Provider #100990, C4 Innovates is responsible for all aspects of their programing.

Webcast Schedule

  • Orientation
  • Welcome!
  • Course Overview
  • Technology Requirements
  • Week 1: Overview of Best Practices
  • Week 1 Webcast: Thursday, March 18, 2021 from 12:00 - 1:15 PM EST
  • Week 1: Live Recording
  • Week 1: Slide Show
  • Week 1: Handouts
  • Reading: Connecting with People in Distress
  • Video: Ernesto Sirolli: Want to help someone? Shut up and listen!
  • Video: Empathy: The Human Connection to Patient Care
  • Week 1: Quiz
  • Week 2: Racial Equity and Best Practices
  • Week 2 Webcast: Thursday, March 25, 2021 from 12:00 - 1:15 PM EST
  • Week 2: Live Recording
  • Week 2: Slide Show Race Equity
  • Handouts: SPARC 101 Training
  • Article: These numbers show that black and white people live in two different Americas
  • Video: If These Cells Could Talk
  • Article: Coordinated Entry Systems Racial Equity Analysis of Assessment Data
  • Resource: Awake to Woke to Work: Building a Race Equity Culture
  • Video: Example of Unconscious Racial Bias in the Workplace
  • Podcast Series: Morning Cup of Equity: Tomorrow is Today
  • Podcast Series: Seeing White
  • Week Two Quiz
  • Week 3: Motivational Interviewing
  • Week 3 Webcast: Thursday, April 1, 2021 from 12:00 - 1:15 PM EST
  • Week 3: Live Recording
  • Week 3: Slide Show
  • Handouts: Week 3
  • Video: What is Motivational Interviewing?
  • Video: Empathy: The Human Connection to Patient Care
  • Video: Righting Reflex
  • Video: The Righting Reflex in Motivational Interviewing
  • Listening Activity
  • Selected Online MI Resources
  • Week Three Quiz
  • Week 4: Trauma-Informed Care
  • Week 4 Webcast: Thursday, April 8, 2021 from 12:00 - 1:15 PM EST
  • Week 4: Live Recording
  • Handouts: Week 4
  • Reading: The Future of Healing: Shifting From Trauma Informed Care to Healing Centered Engagement
  • Video: What is trauma-informed care?
  • Video: Trauma and the Brain
  • Video: If These Cells Could Talk
  • Learning Activity: Sara's Story
  • Video: Chad's Story
  • Video: Unique's Story
  • Video: Emotional regulation technique for anxiety, panic, anger, depression
  • Week Four Quiz
  • Week 5: Peer Supports, Self-Care, and Wrap-Up
  • Week 5 Webcast: Thursday, April 15, 2021 from 12:00 - 1:15 PM EST
  • Week 5: Recording
  • Week 5: Slide Show - Ken Kraybill
  • Week 5: Slide Show - Kristen Harper
  • Handouts: Week 5
  • Article: Recovery Capital: A Primer for Addictions Professionals
  • Toolkit: Peer Support
  • Toolkit: Peer Support Program
  • Guide: Creating a Healthier Life
  • Video: My Recovery Journey
  • Video: From Asylums to Recovery: The Fight for Civil Rights and Humane Treatment for People with Psychiatric Disorders
  • Video: Integrating and Supervising Peer Workers
  • Video: Create a Self-Care Tool Box
  • Week Five Quiz
  • Course Wrap-Up
  • Training Evaluation
  • Certificate Request Form