Fostering the Empowerment of Employees: Recovery-Oriented Supervision

rate limit

Code not recognized.

About this module

System Technology Requirements

Please ensure your viewing device complies with the following recommendation:

  • Must be on a device that allows you to view MP4 files
  • Ensure you have a strong enough internet speed to stream
  • Ensure you don't have firewalls blocking the video (some firewalls block some HTTP addresses)

Description: 

Recovery-oriented supervision describes how we develop collaborative supervisory relationships when working with peer employees who are themselves in recovery from mental health challenges, substance misuse, trauma, or homelessness. In this unit, you will learn about effective supervision skills in a recovery-oriented work culture, the roles of supervision as a recovery support to peer employees working in human services, and strategies to support peer employees.

Who should take this module:

  • Peer supervisors
  • Managers
  • Directors

Learning objectives:

  • Explain effective supervision skills in a recovery-oriented work culture
  • Describe the role of supervision as a recovery support to peer employees working in human services
  • Identify recovery-oriented strategies to support peer employees and respond to challenges

Meet the authors:

  • Dori S. Hutchinson
  • Cheryl Gagne
  • Megan Edson Grandin
  • Ken Kraybill

Dori S. Hutchinson, Sc.D. has worked at the Center for Psychiatric Rehabilitation at Boston University since 1984.  Besides serving as Director of Services, Dr. Hutchinson is an Associate Clinical Professor at Sargent College of Health and Rehabilitation Sciences at Boston University.  Dr. Hutchinson sits on several community mental health center advisory boards both locally in Massachusetts and nationally. Dr. Hutchinson was the 2000 recipient of the International Association of Psychosocial Rehabilitation Services Association’s (IAPSRS) Early Career Research Award for her contributions on health issues for persons with serious psychiatric disabilities and the 2010 Armin Loeb recipient for her work in health promotion and recovery education for the United States Psychiatric Rehabilitation Association. She is a member of the Board of Directors of the Psychiatric Rehabilitation Association, the global association that trains and educates the recovery workforce. She served as secretary, treasurer and chairwoman of the Board.  She now is the chair of the Psychiatric Rehabilitation Foundation. In addition, she has served as Chairwoman of the Board of Directors for Employment Options, a clubhouse program in Massachusetts and continues as a Board member. Dr. Hutchinson has developed and implemented recovery-oriented service initiatives that assist people who have mental illness assume their rightful roles as students, employees, residents and members of their communities. She provides training nationally to organizations and providers who wish to deliver recovery-oriented services and conduct relevant program evaluations. Dr. Hutchinson has worked more recently in developing mental health promotion services on campuses that assist students with serious mental illnesses to succeed in all domains of their lives as college students, as well as college suicide prevention programming that creates caring academic communities. 

Cheryl Gagne, ScD, develops and delivers training interventions to meet the learning needs of diverse groups of healthcare providers and behavioral health and public health programs in the US and abroad. She directs a training program for Massachusetts addiction professionals and serves as subject matter expert, trainer, and technical assistance provider for substance use, mental health, and recovery initiatives. She also develops skill-based curricula for providers including peer workers. 

Megan Edson Grandin, MPH, is an Associate at C4 Innovations and a public health professional with experience in writing, copy editing, developing curricula, project coordination, and research, as well as strong skill in media and communications. Prior to joining C4 in 2010, Ms. Grandin served as a Senior Program Analyst at The National Center on Family Homelessness, where she co-authored several papers and reports; provided training and technical assistance to homeless service providers; and coordinated a variety of projects, including the Chronic Homelessness Initiative, the Campaign to End Child Homelessness, the Strengthening at Risk and Homeless Young Mothers and Children Initiative, and the Physical and Emotional Awareness for Children who are Homeless (PEACH) initiative. She has developed online training modules for the T3 Institute, and has experience developing curricula. Ms. Grandin received her B.A. in English from Stony Brook University, and her Master’s Degree from the Boston University School of Public Health, focused in Maternal and Child Health.   

Ken Kraybill, MSW, has worked in healthcare, behavioral health, homelessness, and housing for more than 35 years. He has 18 years of experience working as a behavioral health practitioner in homeless services. For the past two decades, he has been developing curricula and facilitating in-person and online training nationally on topics including motivational interviewing, trauma-informed care, outreach and engagement, case management, critical time intervention, and supervision. 

Module facts:

  • Subject: Recovery-oriented supervision
  • Length: Most can complete in 1 hour
  • Course type: Asynchronous, home study
    • Participants will watch pre-recorded videos and be quizzed on the knowledge they learn afterwards 
  • Covered topics: recovery-oriented supervision, supervision, peer support  
  • Fees: $50 (unless a basic or advanced subscriber)

Refund and Cancellation policy:

Access is automatically provided to this module once purchased. Therefore, no refund will be given. For special circumstances, C4 may cancel your registration and move your credit to another module of equal value. 

Accommodations:

If you need accommodations for disability, please contact C4’s Managing Director Rachel Ehly.

Grievances:

If you would like to report a complaint, please email C4's Senior Trainer Ken Kraybill or Managing Director Rachel Ehly.

Questions? Concerns? Email us at training@c4innovates.com

Related resources:

Curriculum

  • Course handouts
  • Fostering the Empowerment of Employees: Part One
  • Recovery-Oriented Supervision: Quiz 1
  • Fostering the Empowerment of Employees: Part Two
  • Recovery-Oriented Supervision: Quiz 2
  • Fostering the Empowerment of Employees: Part Three
  • Recovery-Oriented Supervision: Quiz 3
  • Fostering the Empowerment of Employees: Part Four
  • Recovery-Oriented Supervision: Quiz 4
  • Fostering the Empowerment of Employees: Part Five
  • Recovery-Oriented Supervision: Feedback

About this module

System Technology Requirements

Please ensure your viewing device complies with the following recommendation:

  • Must be on a device that allows you to view MP4 files
  • Ensure you have a strong enough internet speed to stream
  • Ensure you don't have firewalls blocking the video (some firewalls block some HTTP addresses)

Description: 

Recovery-oriented supervision describes how we develop collaborative supervisory relationships when working with peer employees who are themselves in recovery from mental health challenges, substance misuse, trauma, or homelessness. In this unit, you will learn about effective supervision skills in a recovery-oriented work culture, the roles of supervision as a recovery support to peer employees working in human services, and strategies to support peer employees.

Who should take this module:

  • Peer supervisors
  • Managers
  • Directors

Learning objectives:

  • Explain effective supervision skills in a recovery-oriented work culture
  • Describe the role of supervision as a recovery support to peer employees working in human services
  • Identify recovery-oriented strategies to support peer employees and respond to challenges

Meet the authors:

  • Dori S. Hutchinson
  • Cheryl Gagne
  • Megan Edson Grandin
  • Ken Kraybill

Dori S. Hutchinson, Sc.D. has worked at the Center for Psychiatric Rehabilitation at Boston University since 1984.  Besides serving as Director of Services, Dr. Hutchinson is an Associate Clinical Professor at Sargent College of Health and Rehabilitation Sciences at Boston University.  Dr. Hutchinson sits on several community mental health center advisory boards both locally in Massachusetts and nationally. Dr. Hutchinson was the 2000 recipient of the International Association of Psychosocial Rehabilitation Services Association’s (IAPSRS) Early Career Research Award for her contributions on health issues for persons with serious psychiatric disabilities and the 2010 Armin Loeb recipient for her work in health promotion and recovery education for the United States Psychiatric Rehabilitation Association. She is a member of the Board of Directors of the Psychiatric Rehabilitation Association, the global association that trains and educates the recovery workforce. She served as secretary, treasurer and chairwoman of the Board.  She now is the chair of the Psychiatric Rehabilitation Foundation. In addition, she has served as Chairwoman of the Board of Directors for Employment Options, a clubhouse program in Massachusetts and continues as a Board member. Dr. Hutchinson has developed and implemented recovery-oriented service initiatives that assist people who have mental illness assume their rightful roles as students, employees, residents and members of their communities. She provides training nationally to organizations and providers who wish to deliver recovery-oriented services and conduct relevant program evaluations. Dr. Hutchinson has worked more recently in developing mental health promotion services on campuses that assist students with serious mental illnesses to succeed in all domains of their lives as college students, as well as college suicide prevention programming that creates caring academic communities. 

Cheryl Gagne, ScD, develops and delivers training interventions to meet the learning needs of diverse groups of healthcare providers and behavioral health and public health programs in the US and abroad. She directs a training program for Massachusetts addiction professionals and serves as subject matter expert, trainer, and technical assistance provider for substance use, mental health, and recovery initiatives. She also develops skill-based curricula for providers including peer workers. 

Megan Edson Grandin, MPH, is an Associate at C4 Innovations and a public health professional with experience in writing, copy editing, developing curricula, project coordination, and research, as well as strong skill in media and communications. Prior to joining C4 in 2010, Ms. Grandin served as a Senior Program Analyst at The National Center on Family Homelessness, where she co-authored several papers and reports; provided training and technical assistance to homeless service providers; and coordinated a variety of projects, including the Chronic Homelessness Initiative, the Campaign to End Child Homelessness, the Strengthening at Risk and Homeless Young Mothers and Children Initiative, and the Physical and Emotional Awareness for Children who are Homeless (PEACH) initiative. She has developed online training modules for the T3 Institute, and has experience developing curricula. Ms. Grandin received her B.A. in English from Stony Brook University, and her Master’s Degree from the Boston University School of Public Health, focused in Maternal and Child Health.   

Ken Kraybill, MSW, has worked in healthcare, behavioral health, homelessness, and housing for more than 35 years. He has 18 years of experience working as a behavioral health practitioner in homeless services. For the past two decades, he has been developing curricula and facilitating in-person and online training nationally on topics including motivational interviewing, trauma-informed care, outreach and engagement, case management, critical time intervention, and supervision. 

Module facts:

  • Subject: Recovery-oriented supervision
  • Length: Most can complete in 1 hour
  • Course type: Asynchronous, home study
    • Participants will watch pre-recorded videos and be quizzed on the knowledge they learn afterwards 
  • Covered topics: recovery-oriented supervision, supervision, peer support  
  • Fees: $50 (unless a basic or advanced subscriber)

Refund and Cancellation policy:

Access is automatically provided to this module once purchased. Therefore, no refund will be given. For special circumstances, C4 may cancel your registration and move your credit to another module of equal value. 

Accommodations:

If you need accommodations for disability, please contact C4’s Managing Director Rachel Ehly.

Grievances:

If you would like to report a complaint, please email C4's Senior Trainer Ken Kraybill or Managing Director Rachel Ehly.

Questions? Concerns? Email us at training@c4innovates.com

Related resources:

Curriculum

  • Course handouts
  • Fostering the Empowerment of Employees: Part One
  • Recovery-Oriented Supervision: Quiz 1
  • Fostering the Empowerment of Employees: Part Two
  • Recovery-Oriented Supervision: Quiz 2
  • Fostering the Empowerment of Employees: Part Three
  • Recovery-Oriented Supervision: Quiz 3
  • Fostering the Empowerment of Employees: Part Four
  • Recovery-Oriented Supervision: Quiz 4
  • Fostering the Empowerment of Employees: Part Five
  • Recovery-Oriented Supervision: Feedback