Housing-Focused Outreach: An Emerging Approach

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About this module

System Technology Requirements

Please ensure your viewing device complies with the following recommendation:

  • Must be on a device that allows you to view MP4 files
  • Ensure you have a strong enough internet speed to stream
  • Ensure you don't have firewalls blocking the video (some firewalls block some HTTP addresses)

Description:

As communities shift towards a Housing First approach to end homelessness, they are also employing a housing-focused approach to outreach. In this unit, you will learn how outreach to people experiencing homelessness has evolved over the past decades, how housing-focused outreach differs from conventional outreach, key elements of a successful housing-focused outreach model, the attributes of Housing First and permanent supportive housing, and key tips for outreach workers.

Who should take this module:

  • Managers
  • Directors
  • Outreach workers

Learning objectives:

  • Recognize the recent evolution of outreach to people experiencing homelessness
  • Distinguish how housing-focused outreach differs from conventional outreach
  • Identify key elements of a successful housing-focused outreach model
  • Identify the attributes of Housing First and permanent supportive housing approaches
  • Identify key tips for outreach workers

Meet the authors:

Ken Kraybill, MSW, has worked in healthcare, behavioral health, homelessness, and housing for more than 35 years. He has 18 years of experience working as a behavioral health practitioner in homeless services. For the past two decades, he has been developing curricula and facilitating in-person and online training nationally on topics including motivational interviewing, trauma-informed care, outreach and engagement, case management, critical time intervention, and supervision. 

Megan Edson Grandin, MPH, is an Associate at C4 Innovations and a public health professional with experience in writing, copy editing, developing curricula, project coordination, and research, as well as strong skill in media and communications. Prior to joining C4 in 2010, Ms. Grandin served as a Senior Program Analyst at The National Center on Family Homelessness, where she co-authored several papers and reports; provided training and technical assistance to homeless service providers; and coordinated a variety of projects, including the Chronic Homelessness Initiative, the Campaign to End Child Homelessness, the Strengthening at Risk and Homeless Young Mothers and Children Initiative, and the Physical and Emotional Awareness for Children who are Homeless (PEACH) initiative. She has developed online training modules for the T3 Institute, and has experience developing curricula. Ms. Grandin received her B.A. in English from Stony Brook University, and her Master’s Degree from the Boston University School of Public Health, focused in Maternal and Child Health. 

Module facts:

  • Subject: Housing-focused outreach  
  • Length: Most can complete in 1 hour
  • Course type: Asynchronous, home study
    • Participants will watch pre-recorded videos and be quizzed on the knowledge they learn afterwards 
  • Content level: Introductory
  • Covered topics: homelessness, Housing First, outreach, housing-focused outreach
  • Fees: $50 (unless a basic or advanced subscriber)

Refund and Cancellation policy:

Access is automatically provided to this module once purchased. Therefore, no refund will be given. For special circumstances, C4 may cancel your registration and move your credit to another module of equal value. 

Accommodations:

If you need accommodations for disability, please contact C4’s Managing Director Rachel Ehly.

Grievances:

If you would like to report a complaint, please email C4's Senior Trainer Ken Kraybill or Managing Director Rachel Ehly.

Questions? Concerns? Email us at training@c4innovates.com

Related resources:

Curriculum

  • Course handouts
  • Housing-Focused Outreach: Part One
  • Housing-Focused Outreach: Quiz 1
  • Housing-Focused Outreach: Part Two
  • Housing-Focused Outreach: Quiz 2
  • Housing-Focused Outreach: Part Three
  • Housing-Focused Outreach: Quiz 3
  • Housing-Focused Outreach: Part Four
  • Housing-Focused Outreach: Quiz 4
  • Housing-Focused Outreach: Part Five
  • Housing-Focused Outreach: Quiz 5
  • Housing-Focused Outreach: Part Six
  • Housing-Focused Outreach: Feedback

About this module

System Technology Requirements

Please ensure your viewing device complies with the following recommendation:

  • Must be on a device that allows you to view MP4 files
  • Ensure you have a strong enough internet speed to stream
  • Ensure you don't have firewalls blocking the video (some firewalls block some HTTP addresses)

Description:

As communities shift towards a Housing First approach to end homelessness, they are also employing a housing-focused approach to outreach. In this unit, you will learn how outreach to people experiencing homelessness has evolved over the past decades, how housing-focused outreach differs from conventional outreach, key elements of a successful housing-focused outreach model, the attributes of Housing First and permanent supportive housing, and key tips for outreach workers.

Who should take this module:

  • Managers
  • Directors
  • Outreach workers

Learning objectives:

  • Recognize the recent evolution of outreach to people experiencing homelessness
  • Distinguish how housing-focused outreach differs from conventional outreach
  • Identify key elements of a successful housing-focused outreach model
  • Identify the attributes of Housing First and permanent supportive housing approaches
  • Identify key tips for outreach workers

Meet the authors:

Ken Kraybill, MSW, has worked in healthcare, behavioral health, homelessness, and housing for more than 35 years. He has 18 years of experience working as a behavioral health practitioner in homeless services. For the past two decades, he has been developing curricula and facilitating in-person and online training nationally on topics including motivational interviewing, trauma-informed care, outreach and engagement, case management, critical time intervention, and supervision. 

Megan Edson Grandin, MPH, is an Associate at C4 Innovations and a public health professional with experience in writing, copy editing, developing curricula, project coordination, and research, as well as strong skill in media and communications. Prior to joining C4 in 2010, Ms. Grandin served as a Senior Program Analyst at The National Center on Family Homelessness, where she co-authored several papers and reports; provided training and technical assistance to homeless service providers; and coordinated a variety of projects, including the Chronic Homelessness Initiative, the Campaign to End Child Homelessness, the Strengthening at Risk and Homeless Young Mothers and Children Initiative, and the Physical and Emotional Awareness for Children who are Homeless (PEACH) initiative. She has developed online training modules for the T3 Institute, and has experience developing curricula. Ms. Grandin received her B.A. in English from Stony Brook University, and her Master’s Degree from the Boston University School of Public Health, focused in Maternal and Child Health. 

Module facts:

  • Subject: Housing-focused outreach  
  • Length: Most can complete in 1 hour
  • Course type: Asynchronous, home study
    • Participants will watch pre-recorded videos and be quizzed on the knowledge they learn afterwards 
  • Content level: Introductory
  • Covered topics: homelessness, Housing First, outreach, housing-focused outreach
  • Fees: $50 (unless a basic or advanced subscriber)

Refund and Cancellation policy:

Access is automatically provided to this module once purchased. Therefore, no refund will be given. For special circumstances, C4 may cancel your registration and move your credit to another module of equal value. 

Accommodations:

If you need accommodations for disability, please contact C4’s Managing Director Rachel Ehly.

Grievances:

If you would like to report a complaint, please email C4's Senior Trainer Ken Kraybill or Managing Director Rachel Ehly.

Questions? Concerns? Email us at training@c4innovates.com

Related resources:

Curriculum

  • Course handouts
  • Housing-Focused Outreach: Part One
  • Housing-Focused Outreach: Quiz 1
  • Housing-Focused Outreach: Part Two
  • Housing-Focused Outreach: Quiz 2
  • Housing-Focused Outreach: Part Three
  • Housing-Focused Outreach: Quiz 3
  • Housing-Focused Outreach: Part Four
  • Housing-Focused Outreach: Quiz 4
  • Housing-Focused Outreach: Part Five
  • Housing-Focused Outreach: Quiz 5
  • Housing-Focused Outreach: Part Six
  • Housing-Focused Outreach: Feedback