Motivational Interviewing: Facilitating Change: Winter 2023

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About this course

Motivational Interviewing (MI) is a collaborative conversation style for strengthening a person's own motivation and commitment to change. This five-week instructor-led course encompasses the purpose, mindset and heart-set, processes, core interviewing skills, and guiding methods of MI. Participants engage in learning through webcasts, written materials, videos, exercises, and practice opportunities.

Learning Objectives:

  • Explain how MI is more of a guiding method than a directive one
  • Describe the four elements of the spirit of MI
  • Explain the four processes that guide motivational conversations
  • Provide examples of three core interviewing skills used in MI
  • Identify three strategies to elicit change talk

    Training Facts:

  • Dates: Fridays, February 24 – March 24, 2023
  • Time: 12:00-1:30 PM ET
  • Location: Online meeting room
  • Subject: Motivational Interviewing (MI)
  • Practice level: Beginner
  • CE credit:
    • ASWB: 7.5 hours
    • NAADAC: 7.5 hours
    • NBCC: 7.5 hours
  • Course type: Live online
    • 90 minutes weekly live webcast
    • Roughly 35 minutes of weekly home study activities
    • Participants will participate in weekly live webinars with the instructors. They will also have access to weekly readings, videos, and other actives on the learning page. They will be quizzed on the knowledge they learn from the live webcasts and learning activities every week to ensure understanding. 
  • Covered topics: Motivational Interviewing, change talk, motivating change, evidence-based practice, EBP, MI
  • Fees: $375 (unless a basic or advanced subscriber)
  • Date created: 2022

Meet the Faculty: 

Ali Hall (JD) is a member of the Motivational Interviewing Network of Trainers (MINT), a MINT Certified Trainer and an independent consultant and trainer. Ali has designed and facilitated more than 2,500 Motivational Interviewing workshops for children and family service systems, health care practitioners, behavioral health clinicians, psychologists, psychiatrists, and criminal/juvenile justice professionals, and provides training for trainers in evidence-based practices. Ali offers MI coding and skill development coaching and provides consultation to systems for effective MI implementation. Ali is the co-author of Motivational Interviewing for Mental Health Clinicians: A Toolkit for Skill Development (2021) and co-developer of the Motivational Interviewing Competency Assessment (MICA) rating and coaching instrument.

Ken Kraybill, MSW, has worked at the intersection of healthcare, behavioral health, homelessness, and housing for more than 35 years. He is a Senior Trainer at C4 Innovations and is dedicated to improving the quality of care provided to marginalized and vulnerable people. Ken develops curricula and facilitates in-person and online trainings nationally on best practices including motivational interviewing, trauma-informed practice, trauma-informed supervision, outreach and engagement, recovery support, critical time intervention, and resiliency and renewal for care providers.  Ken has a Master of Social Work from the University of Washington in Seattle. He is a member of the Motivational Interviewing Network of Trainers (MINT). 

Who Should Take This Course:

Staff at all levels of health and human service agencies, behavioral health organizations, and recovery-centered organizations.

System Technology Requirements: 

Please ensure your viewing device complies with the following recommendations:

  • Must be on a device that allows you to view MP4 files
  • Ensure you have a strong enough internet speed to stream
  • Ensure you don't have firewalls blocking the video (some firewalls block some HTTP addresses)

We will be using Zoom for the viewing of our live sessions. In order to have the best experience for Zoom, please download the application here: https://zoom.us

Refund and Cancellation policy:

Access is automatically provided to this course once purchased. Therefore, no refund will be given. For special circumstances before the live sessions begin, C4 may cancel your registration and move your credit to another module of equal value or refund the course to the original source of payment. 

Training Certificates: 

Participants may earn a Certificate of Course Completion* by:

  1. Attending all five, live webcasts (or watching the entire recording of each live session) 
  2. Completing all required learning activities
  3. Scoring 80% or higher on each weekly quiz
  4. Completing the course evaluation form and the certificate request form

Certificates of Completion are awarded to participants who have attended all five, live webcasts (or watched the webcast recording in their entirety), completed all required learning activities, scored higher than 80% on each weekly quiz, completed the course evaluation form, and the certificate request form. 7.5 hours of continuing education credit will be awarded upon completion of this course through ASWB and NAADAC. 7.5 hours of continuing education credit will be awarded upon completion of this course through NBCC. Certificates will be emailed directly to participants roughly two weeks after the completion of the final webcast.

Accommodations: 

If you need accommodations for disability, please contact Program Manager, Marsha Kubyshko at training@c4innovates.com.

Grievances: 

If you would like to report a complaint, please contact Associate Director, Rachel Ehly at rehly@c4innovates.com


In order to fully complete this course and receive a continuing education certificate from one of the following boards, you must pass each of the five weekly quizzes with an 80% or higher (you will have unlimited retests) along with the final evaluation. The required posttest questions will be at the end of each week's section and the required evaluation will be provided at the completion of the course. Upon successful completion of this course, you can request a certificate using the certificate request form posted with the evaluation and on your learning page. C4 Innovations will then review your course completion and email you a certificate within 2-3 weeks in PDF format. If you are social worker, you will need to write in your license number in the certificate request form for us to be able to include it in your certificate. 

C4 Innovations, Provider #1457, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. C4 Innovations maintains responsibility for this course. ACE provider approval period: 10/17/2020-10/17/2023. Social workers completing this course receive 7.5 continuing education credits.  

C4 Innovations has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6576. Programs that do not qualify for NBCC credit are clearly identified. C4 Innovations is solely responsible for all aspects of the programs. 

This course has been approved by C4 Innovations, as a NAADAC Approved Education Provider, for educational credits. NAADAC Provider #100990, C4 Innovations is responsible for all aspects of their programming. 

Webcast Schedule

  • Orientation
  • Welcome!
  • Course overview
  • Technology Requirements
  • Dialogue Trainer Log-In Instructions
  • Week 1
  • Week 1 Webcast: Fridays, February 24, 2023, from 12:00 – 1:30 PM ET
  • Recording Week One
  • Week One Slides
  • Week One Handouts for Reading
  • Dialogue Trainer: Week 1 Simulation Activity "MI in Social Work Health Clinic"
  • Video: What is Motivational Interviewing
  • Video: Spirit of Motivational Interviewing
  • Video: My Name Is Not "Those People"
  • Video: Empathy - The Human Connection to Patient Care
  • Article: Is Low Therapist Empathy Toxic?
  • Activity: Listening
  • Activity: Quotable MI
  • Quiz Week 1
  • Week 2
  • Week 2 Webcast: Fridays, March 3, 2023, from 12:00 – 1:30 PM ET
  • Recording Week 2
  • Week Two Slides
  • Righting Reflex Video
  • Video: Lifting the Burden in Motivational Interviewing
  • Activity: Avoiding the Righting Reflex
  • Activity: A Guided Conversation across the Four Processes of MI
  • Activity: Transcript of Conversation across the 4 Processes
  • Quiz Week 2
  • Week 3
  • Week 3 Webcast: Fridays, March 10, 2023, from 12:00 – 1:30 PM ET
  • Recording Week Three
  • Week Three Slides
  • Dialogue Trainer: Week 1 Simulation Activity "The OARS Skills"
  • Activity: How 40 Seconds of Compassion Could Save a Life
  • Reading: Open Questions
  • Activity: Open Questions
  • Reading: Thoughts about Listening
  • Reading: Reflective Listening
  • Activity: Forming and Using Reflective Statements
  • Article: "Motivational Interviewing and Social Justice"
  • Quiz Week 3
  • Week 4
  • Week 4 Webcast: Fridays, March 17, 2023, from 12:00 – 1:30 PM ET
  • Dialogue Trainer: Week 4 Simulation Activity "MI in Social Work - Health Clinic"
  • Reading; Affirmations
  • Activity: Providing Affirmations
  • Reading: Summaries
  • Activity: Forming and Offering Summaries
  • Focusing Activity: Developing Change Goals
  • Video: Motivation Interviewing with Survivors of Intimate Partner Violence: Session 1
  • Recognizing Different Types of Change Talk
  • Transcript: The Confirmed Smoker
  • Video: Samantha
  • Activity: Change Talk
  • Quiz Week 4
  • Week 5
  • Week 5 Webcast: Fridays, March 24, 2023, from 12:00 – 1:30 PM ET
  • Handouts: Full Course
  • Article: "Taking the Lower Place: MI and Social Dominance"
  • Video: Elicit-Provide-Elicit (HIV Outreach)
  • Activity: Explore-Offer-Explore
  • Video: The Rounder
  • Transcript (coded): The Rounder
  • Selected MI Online Resources
  • Quiz Week 5
  • Course Wrap-Up
  • Course Evaluation
  • Certificate Request Form

About this course

Motivational Interviewing (MI) is a collaborative conversation style for strengthening a person's own motivation and commitment to change. This five-week instructor-led course encompasses the purpose, mindset and heart-set, processes, core interviewing skills, and guiding methods of MI. Participants engage in learning through webcasts, written materials, videos, exercises, and practice opportunities.

Learning Objectives:

  • Explain how MI is more of a guiding method than a directive one
  • Describe the four elements of the spirit of MI
  • Explain the four processes that guide motivational conversations
  • Provide examples of three core interviewing skills used in MI
  • Identify three strategies to elicit change talk

    Training Facts:

  • Dates: Fridays, February 24 – March 24, 2023
  • Time: 12:00-1:30 PM ET
  • Location: Online meeting room
  • Subject: Motivational Interviewing (MI)
  • Practice level: Beginner
  • CE credit:
    • ASWB: 7.5 hours
    • NAADAC: 7.5 hours
    • NBCC: 7.5 hours
  • Course type: Live online
    • 90 minutes weekly live webcast
    • Roughly 35 minutes of weekly home study activities
    • Participants will participate in weekly live webinars with the instructors. They will also have access to weekly readings, videos, and other actives on the learning page. They will be quizzed on the knowledge they learn from the live webcasts and learning activities every week to ensure understanding. 
  • Covered topics: Motivational Interviewing, change talk, motivating change, evidence-based practice, EBP, MI
  • Fees: $375 (unless a basic or advanced subscriber)
  • Date created: 2022

Meet the Faculty: 

Ali Hall (JD) is a member of the Motivational Interviewing Network of Trainers (MINT), a MINT Certified Trainer and an independent consultant and trainer. Ali has designed and facilitated more than 2,500 Motivational Interviewing workshops for children and family service systems, health care practitioners, behavioral health clinicians, psychologists, psychiatrists, and criminal/juvenile justice professionals, and provides training for trainers in evidence-based practices. Ali offers MI coding and skill development coaching and provides consultation to systems for effective MI implementation. Ali is the co-author of Motivational Interviewing for Mental Health Clinicians: A Toolkit for Skill Development (2021) and co-developer of the Motivational Interviewing Competency Assessment (MICA) rating and coaching instrument.

Ken Kraybill, MSW, has worked at the intersection of healthcare, behavioral health, homelessness, and housing for more than 35 years. He is a Senior Trainer at C4 Innovations and is dedicated to improving the quality of care provided to marginalized and vulnerable people. Ken develops curricula and facilitates in-person and online trainings nationally on best practices including motivational interviewing, trauma-informed practice, trauma-informed supervision, outreach and engagement, recovery support, critical time intervention, and resiliency and renewal for care providers.  Ken has a Master of Social Work from the University of Washington in Seattle. He is a member of the Motivational Interviewing Network of Trainers (MINT). 

Who Should Take This Course:

Staff at all levels of health and human service agencies, behavioral health organizations, and recovery-centered organizations.

System Technology Requirements: 

Please ensure your viewing device complies with the following recommendations:

  • Must be on a device that allows you to view MP4 files
  • Ensure you have a strong enough internet speed to stream
  • Ensure you don't have firewalls blocking the video (some firewalls block some HTTP addresses)

We will be using Zoom for the viewing of our live sessions. In order to have the best experience for Zoom, please download the application here: https://zoom.us

Refund and Cancellation policy:

Access is automatically provided to this course once purchased. Therefore, no refund will be given. For special circumstances before the live sessions begin, C4 may cancel your registration and move your credit to another module of equal value or refund the course to the original source of payment. 

Training Certificates: 

Participants may earn a Certificate of Course Completion* by:

  1. Attending all five, live webcasts (or watching the entire recording of each live session) 
  2. Completing all required learning activities
  3. Scoring 80% or higher on each weekly quiz
  4. Completing the course evaluation form and the certificate request form

Certificates of Completion are awarded to participants who have attended all five, live webcasts (or watched the webcast recording in their entirety), completed all required learning activities, scored higher than 80% on each weekly quiz, completed the course evaluation form, and the certificate request form. 7.5 hours of continuing education credit will be awarded upon completion of this course through ASWB and NAADAC. 7.5 hours of continuing education credit will be awarded upon completion of this course through NBCC. Certificates will be emailed directly to participants roughly two weeks after the completion of the final webcast.

Accommodations: 

If you need accommodations for disability, please contact Program Manager, Marsha Kubyshko at training@c4innovates.com.

Grievances: 

If you would like to report a complaint, please contact Associate Director, Rachel Ehly at rehly@c4innovates.com


In order to fully complete this course and receive a continuing education certificate from one of the following boards, you must pass each of the five weekly quizzes with an 80% or higher (you will have unlimited retests) along with the final evaluation. The required posttest questions will be at the end of each week's section and the required evaluation will be provided at the completion of the course. Upon successful completion of this course, you can request a certificate using the certificate request form posted with the evaluation and on your learning page. C4 Innovations will then review your course completion and email you a certificate within 2-3 weeks in PDF format. If you are social worker, you will need to write in your license number in the certificate request form for us to be able to include it in your certificate. 

C4 Innovations, Provider #1457, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. C4 Innovations maintains responsibility for this course. ACE provider approval period: 10/17/2020-10/17/2023. Social workers completing this course receive 7.5 continuing education credits.  

C4 Innovations has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6576. Programs that do not qualify for NBCC credit are clearly identified. C4 Innovations is solely responsible for all aspects of the programs. 

This course has been approved by C4 Innovations, as a NAADAC Approved Education Provider, for educational credits. NAADAC Provider #100990, C4 Innovations is responsible for all aspects of their programming. 

Webcast Schedule

  • Orientation
  • Welcome!
  • Course overview
  • Technology Requirements
  • Dialogue Trainer Log-In Instructions
  • Week 1
  • Week 1 Webcast: Fridays, February 24, 2023, from 12:00 – 1:30 PM ET
  • Recording Week One
  • Week One Slides
  • Week One Handouts for Reading
  • Dialogue Trainer: Week 1 Simulation Activity "MI in Social Work Health Clinic"
  • Video: What is Motivational Interviewing
  • Video: Spirit of Motivational Interviewing
  • Video: My Name Is Not "Those People"
  • Video: Empathy - The Human Connection to Patient Care
  • Article: Is Low Therapist Empathy Toxic?
  • Activity: Listening
  • Activity: Quotable MI
  • Quiz Week 1
  • Week 2
  • Week 2 Webcast: Fridays, March 3, 2023, from 12:00 – 1:30 PM ET
  • Recording Week 2
  • Week Two Slides
  • Righting Reflex Video
  • Video: Lifting the Burden in Motivational Interviewing
  • Activity: Avoiding the Righting Reflex
  • Activity: A Guided Conversation across the Four Processes of MI
  • Activity: Transcript of Conversation across the 4 Processes
  • Quiz Week 2
  • Week 3
  • Week 3 Webcast: Fridays, March 10, 2023, from 12:00 – 1:30 PM ET
  • Recording Week Three
  • Week Three Slides
  • Dialogue Trainer: Week 1 Simulation Activity "The OARS Skills"
  • Activity: How 40 Seconds of Compassion Could Save a Life
  • Reading: Open Questions
  • Activity: Open Questions
  • Reading: Thoughts about Listening
  • Reading: Reflective Listening
  • Activity: Forming and Using Reflective Statements
  • Article: "Motivational Interviewing and Social Justice"
  • Quiz Week 3
  • Week 4
  • Week 4 Webcast: Fridays, March 17, 2023, from 12:00 – 1:30 PM ET
  • Dialogue Trainer: Week 4 Simulation Activity "MI in Social Work - Health Clinic"
  • Reading; Affirmations
  • Activity: Providing Affirmations
  • Reading: Summaries
  • Activity: Forming and Offering Summaries
  • Focusing Activity: Developing Change Goals
  • Video: Motivation Interviewing with Survivors of Intimate Partner Violence: Session 1
  • Recognizing Different Types of Change Talk
  • Transcript: The Confirmed Smoker
  • Video: Samantha
  • Activity: Change Talk
  • Quiz Week 4
  • Week 5
  • Week 5 Webcast: Fridays, March 24, 2023, from 12:00 – 1:30 PM ET
  • Handouts: Full Course
  • Article: "Taking the Lower Place: MI and Social Dominance"
  • Video: Elicit-Provide-Elicit (HIV Outreach)
  • Activity: Explore-Offer-Explore
  • Video: The Rounder
  • Transcript (coded): The Rounder
  • Selected MI Online Resources
  • Quiz Week 5
  • Course Wrap-Up
  • Course Evaluation
  • Certificate Request Form