Providing Trauma-Informed Supervision: Winter 2023

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About this course

Providing trauma-informed supervision is critical to fostering employees' personal and professional development, enhancing clinical skills, implementing best practices, ensuring accountability, promoting self-care and wellness, and most importantly, improving client outcomes. 

Trauma-informed supervision is especially relevant in settings where staff serve clients who are likely to have histories of trauma exposure and staff often experience secondary trauma exposure through their clinical work.

Trauma-informed supervision helps supervisors create an atmosphere of safety, trust, choice, and collaboration in the workplace, which both benefits staff and serves as a model for how staff treat clients. Whether you’re experienced, new, or not yet a supervisor, you are invited to explore trauma-informed supervision – what it is, why it matters, how to use its frameworks and skills to enhance supervisory practice, and how to employ specific strategies to help staff thrive in their work.

Learning Objectives:

  • Describe what trauma-informed supervision is and why it matters
  • Explain how providing care for people living with traumatic stress can impact the health and well-being of supervisees
  • Describe three trauma-informed supervisory principles
  • Provide three ways for supervisors to help supervisees reduce the impact of secondary trauma
  • Demonstrate how to use the EPE approach to provide constructive feedback in supervision

Training Facts:

  • Dates: Tuesdays, February 14 – March 14, 2023
  • Time: 1:00 - 2:30 pm ET
  • Location: Online meeting room
  • Subject: Supervision skills development & trauma-informed care
  • Practice level: Beginner, Intermediate & Advanced
  • CE credit: 
    • ASWB: 7.5 hours
    • NAADAC: 7.5 hours
    • NBCC: 7.5 hours
  • Course type: Live online
    • 90 minute weekly live webcast
    • Participants will participate in weekly live webinars with the instructors. They will also have access to weekly readings, videos, and other actives on the learning page. They will be quizzed on the knowledge they learn from the live webcasts and learning activities every week to ensure understanding. 
  • Covered topics: Trauma-Informed Supervision, trauma
  • Fees: $375 (unless a basic or advanced subscriber)
  • Date created: 2022

Meet the Faculty: 

Ken Kraybill, MSW, has worked at the intersection of healthcare, behavioral health, homelessness, and housing for more than 35 years. He is a Senior Trainer at C4 Innovations and is dedicated to improving the quality of care provided to marginalized and vulnerable people. Ken develops curricula and facilitates in-person and online trainings nationally on best practices including motivational interviewing, trauma-informed practice, trauma-informed supervision, outreach and engagement, recovery support, critical time intervention, and resiliency and renewal for care providers.  Ken has a Master of Social Work from the University of Washington in Seattle. He is a member of the Motivational Interviewing Network of Trainers (MINT). 

Ann Marie Roepke, PhD, is a clinical psychologist, trainer, and consultant. She has provided training, consulting, and coaching services to diverse audiences on topics including resilience, self-care, and burnout prevention; workplace communication; resilient responses to the COVID-19 pandemic, and evidence-based practices including CBT and Motivational Interviewing. She has provided over 100 presentations, continuing education trainings, and workshops to professionals serving in various “helping professions.” Dr. Roepke is an active member of the American Psychological Association; the Society of Consulting Psychology; and the Motivational Interviewing Network of Trainers (MINT). As a psychotherapist in private practice, she is focused on helping people not only survive, but thrive, in challenging circumstances. Dr. Roepke earned her doctorate in psychology at the University of Pennsylvania Positive Psychology Center. 

Who Should Take This Course:

Staff at all levels of health and human service agencies, behavioral health organizations, and recovery-centered organizations.

System Technology Requirements: 

Please ensure your viewing device complies with the following recommendations:

  • Must be on a device that allows you to view MP4 files
  • Ensure you have a strong enough internet speed to stream
  • Ensure you don't have firewalls blocking the video (some firewalls block some HTTP addresses)

We will be using Zoom for the viewing of our live sessions. In order to have the best experience for Zoom, please download the application here: https://zoom.us

Refund and Cancellation policy:

Access is automatically provided to this course once purchased. Therefore, no refund will be given. For special circumstances before the live sessions begin, C4 may cancel your registration and move your credit to another module of equal value or refund the course to the original source of payment. 

Training Certificates:

Participants may earn a Certificate of Course Completion* by:

  1. Attending all five, live webcasts (or watching the entire recording of each live session) 
  2. Completing all required learning activities
  3. Scoring 80% or higher on each weekly quiz
  4. Completing the course evaluation form and the certificate request form

7.5 hours of continuing education credit will be awarded upon completion of this course through ASWB and NAADAC. 7.5 hours of continuing education credit will be awarded upon completion of this course through NBCC. Certificates will be emailed directly to participants roughly two weeks after the completion of the final webcast.

Accommodations: 

If you need accommodations for disability, please contact Program Manager, Marsha Kubyshko at training@c4innovates.com.

Grievances: 

If you would like to report a complaint, please contact Associate Director, Rachel Ehly at rehly@c4innovates.com


In order to fully complete this course and receive a continuing education certificate from one of the following boards, you must pass each of the five weekly quizzes with an 80% or higher (you will have unlimited retests) along with the final evaluation. The required posttest questions will be at the end of each week's section and the required evaluation will be provided at the completion of the course. Upon successful completion of this course, you can request a certificate using the certificate request form posted with the evaluation and on your learning page. C4 Innovations will then review your course completion and email you a certificate within 2-3 weeks in PDF format. If you are social worker, you will need to write in your license number in the certificate request form for us to be able to include it in your certificate. 

C4 Innovations, Provider #1457, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. C4 Innovations maintains responsibility for this course. ACE provider approval period: 10/17/2020-10/17/2023. Social workers completing this course receive 7.5 continuing education credits.  

C4 Innovations has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6576. Programs that do not qualify for NBCC credit are clearly identified. C4 Innovations is solely responsible for all aspects of the programs. 

This course has been approved by C4 Innovations, as a NAADAC Approved Education Provider, for educational credits. NAADAC Provider #100990, C4 Innovations is responsible for all aspects of their programming. 

Curriculum

  • Orientation
  • Welcome!
  • Course Overview
  • Technology Requirements
  • Week 1
  • Week 1 Webcast: Tuesday, February 14, 2023, from 1:00 – 2:30 PM ET
  • Week 1 Recording
  • Week 1 Handouts for Reading
  • Reading: Future of Healing: Shifting from TIC to Healing Centered Engagement
  • Reading: Trauma-Informed Supervision: Historical Antecedents, Current Practice, and Future Directions
  • Podcast: Trauma-Informed Supervision: What is it?
  • Video: Trauma and the Brain
  • Video: Trauma-Informed Care Champions: From Treaters to Healers
  • Worksheet: Leadership Self-Appraisal
  • Week 1 Quiz
  • Week 2
  • Week 2 Webcast: Tuesday, February 21, 2023, from 1:00 – 2:30 PM ET
  • Week 2 Recording
  • Week 2 Handouts
  • Interview: Your Workplace Isn't Your Family (and That's O.K.!)
  • Reading: First, Break All The Rules
  • Reading: Why Being Vulnerable at Work Can Be Your Biggest Advantage, According to Brené Brown
  • Video: The GROW Model
  • Templates: Trauma-Informed Supervision Guidance Tool
  • Week 2 Quiz
  • Week 3
  • Week 3 Webcast: Tuesday, February 28, 2023, from 1:00 – 2:30 PM ET
  • Week 3 Recording
  • Week 3 Handouts for Reading
  • Quarterly Performance Evaluations for Employees & for Managers/Supervisors
  • Podcast: Experiences with Trauma-Informed Supervision
  • Video: Supervising from a Trauma-Informed Perspective
  • Reading: A Critical Postcolonial and Resilience-Based Framework of Supervision in Action
  • Guide: Trauma-Informed Supervision
  • Week 3 Quiz
  • Week 4
  • Week 4 Webcast: Tuesday, March 7, 2023, from 1:00 – 2:30 PM ET
  • Week 4 Recording
  • Week 4 Handouts
  • OARS in Motivational Interviewing (as used in TIS)
  • Video: A Feedback Model for Clinical Supervision Using EPE
  • Video Example: Evoke-Provide-Evoke (non-supervisory situation)
  • Video: Supervision Using Motivational Interviewing Style (Part 1 - Non-MI Approach)
  • Video: Supervision Using Motivational Interviewing (Part 2 - MI adherent)
  • Reading: Daring Feedback: The Engaged Feedback Checklist
  • Week 4 Quiz
  • Week 5
  • Week 5 Webcast: Tuesday, March 14, 2023, from 1:00 – 2:30 PM ET
  • Week 5 Recording
  • Worksheet: White Dominant Culture & Something Different
  • Reading: White Supremacy Culture - Still Here
  • Reading: Trauma-Informed Supervision and Consultation: Personal Reflections
  • Reading: Is Your Company Actually Fighting Racism, or Just Talking About It?
  • Reading: The Role of Senior Leaders in Building a Race Equity Culture
  • Reading: 16 Strategies of Trauma-Informed Organizations
  • Week 5 Handouts
  • Reading: How are you (really)? Compassion fatigue and the costs of caring
  • Workbook: The Trauma-Informed Supervisor
  • DEI & anti-racism resources/readings - suggested by fellow participants
  • Week 5 Quiz
  • Course Wrap-Up
  • Training Evaluation
  • Certificate Request Form

About this course

Providing trauma-informed supervision is critical to fostering employees' personal and professional development, enhancing clinical skills, implementing best practices, ensuring accountability, promoting self-care and wellness, and most importantly, improving client outcomes. 

Trauma-informed supervision is especially relevant in settings where staff serve clients who are likely to have histories of trauma exposure and staff often experience secondary trauma exposure through their clinical work.

Trauma-informed supervision helps supervisors create an atmosphere of safety, trust, choice, and collaboration in the workplace, which both benefits staff and serves as a model for how staff treat clients. Whether you’re experienced, new, or not yet a supervisor, you are invited to explore trauma-informed supervision – what it is, why it matters, how to use its frameworks and skills to enhance supervisory practice, and how to employ specific strategies to help staff thrive in their work.

Learning Objectives:

  • Describe what trauma-informed supervision is and why it matters
  • Explain how providing care for people living with traumatic stress can impact the health and well-being of supervisees
  • Describe three trauma-informed supervisory principles
  • Provide three ways for supervisors to help supervisees reduce the impact of secondary trauma
  • Demonstrate how to use the EPE approach to provide constructive feedback in supervision

Training Facts:

  • Dates: Tuesdays, February 14 – March 14, 2023
  • Time: 1:00 - 2:30 pm ET
  • Location: Online meeting room
  • Subject: Supervision skills development & trauma-informed care
  • Practice level: Beginner, Intermediate & Advanced
  • CE credit: 
    • ASWB: 7.5 hours
    • NAADAC: 7.5 hours
    • NBCC: 7.5 hours
  • Course type: Live online
    • 90 minute weekly live webcast
    • Participants will participate in weekly live webinars with the instructors. They will also have access to weekly readings, videos, and other actives on the learning page. They will be quizzed on the knowledge they learn from the live webcasts and learning activities every week to ensure understanding. 
  • Covered topics: Trauma-Informed Supervision, trauma
  • Fees: $375 (unless a basic or advanced subscriber)
  • Date created: 2022

Meet the Faculty: 

Ken Kraybill, MSW, has worked at the intersection of healthcare, behavioral health, homelessness, and housing for more than 35 years. He is a Senior Trainer at C4 Innovations and is dedicated to improving the quality of care provided to marginalized and vulnerable people. Ken develops curricula and facilitates in-person and online trainings nationally on best practices including motivational interviewing, trauma-informed practice, trauma-informed supervision, outreach and engagement, recovery support, critical time intervention, and resiliency and renewal for care providers.  Ken has a Master of Social Work from the University of Washington in Seattle. He is a member of the Motivational Interviewing Network of Trainers (MINT). 

Ann Marie Roepke, PhD, is a clinical psychologist, trainer, and consultant. She has provided training, consulting, and coaching services to diverse audiences on topics including resilience, self-care, and burnout prevention; workplace communication; resilient responses to the COVID-19 pandemic, and evidence-based practices including CBT and Motivational Interviewing. She has provided over 100 presentations, continuing education trainings, and workshops to professionals serving in various “helping professions.” Dr. Roepke is an active member of the American Psychological Association; the Society of Consulting Psychology; and the Motivational Interviewing Network of Trainers (MINT). As a psychotherapist in private practice, she is focused on helping people not only survive, but thrive, in challenging circumstances. Dr. Roepke earned her doctorate in psychology at the University of Pennsylvania Positive Psychology Center. 

Who Should Take This Course:

Staff at all levels of health and human service agencies, behavioral health organizations, and recovery-centered organizations.

System Technology Requirements: 

Please ensure your viewing device complies with the following recommendations:

  • Must be on a device that allows you to view MP4 files
  • Ensure you have a strong enough internet speed to stream
  • Ensure you don't have firewalls blocking the video (some firewalls block some HTTP addresses)

We will be using Zoom for the viewing of our live sessions. In order to have the best experience for Zoom, please download the application here: https://zoom.us

Refund and Cancellation policy:

Access is automatically provided to this course once purchased. Therefore, no refund will be given. For special circumstances before the live sessions begin, C4 may cancel your registration and move your credit to another module of equal value or refund the course to the original source of payment. 

Training Certificates:

Participants may earn a Certificate of Course Completion* by:

  1. Attending all five, live webcasts (or watching the entire recording of each live session) 
  2. Completing all required learning activities
  3. Scoring 80% or higher on each weekly quiz
  4. Completing the course evaluation form and the certificate request form

7.5 hours of continuing education credit will be awarded upon completion of this course through ASWB and NAADAC. 7.5 hours of continuing education credit will be awarded upon completion of this course through NBCC. Certificates will be emailed directly to participants roughly two weeks after the completion of the final webcast.

Accommodations: 

If you need accommodations for disability, please contact Program Manager, Marsha Kubyshko at training@c4innovates.com.

Grievances: 

If you would like to report a complaint, please contact Associate Director, Rachel Ehly at rehly@c4innovates.com


In order to fully complete this course and receive a continuing education certificate from one of the following boards, you must pass each of the five weekly quizzes with an 80% or higher (you will have unlimited retests) along with the final evaluation. The required posttest questions will be at the end of each week's section and the required evaluation will be provided at the completion of the course. Upon successful completion of this course, you can request a certificate using the certificate request form posted with the evaluation and on your learning page. C4 Innovations will then review your course completion and email you a certificate within 2-3 weeks in PDF format. If you are social worker, you will need to write in your license number in the certificate request form for us to be able to include it in your certificate. 

C4 Innovations, Provider #1457, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. C4 Innovations maintains responsibility for this course. ACE provider approval period: 10/17/2020-10/17/2023. Social workers completing this course receive 7.5 continuing education credits.  

C4 Innovations has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6576. Programs that do not qualify for NBCC credit are clearly identified. C4 Innovations is solely responsible for all aspects of the programs. 

This course has been approved by C4 Innovations, as a NAADAC Approved Education Provider, for educational credits. NAADAC Provider #100990, C4 Innovations is responsible for all aspects of their programming. 

Curriculum

  • Orientation
  • Welcome!
  • Course Overview
  • Technology Requirements
  • Week 1
  • Week 1 Webcast: Tuesday, February 14, 2023, from 1:00 – 2:30 PM ET
  • Week 1 Recording
  • Week 1 Handouts for Reading
  • Reading: Future of Healing: Shifting from TIC to Healing Centered Engagement
  • Reading: Trauma-Informed Supervision: Historical Antecedents, Current Practice, and Future Directions
  • Podcast: Trauma-Informed Supervision: What is it?
  • Video: Trauma and the Brain
  • Video: Trauma-Informed Care Champions: From Treaters to Healers
  • Worksheet: Leadership Self-Appraisal
  • Week 1 Quiz
  • Week 2
  • Week 2 Webcast: Tuesday, February 21, 2023, from 1:00 – 2:30 PM ET
  • Week 2 Recording
  • Week 2 Handouts
  • Interview: Your Workplace Isn't Your Family (and That's O.K.!)
  • Reading: First, Break All The Rules
  • Reading: Why Being Vulnerable at Work Can Be Your Biggest Advantage, According to Brené Brown
  • Video: The GROW Model
  • Templates: Trauma-Informed Supervision Guidance Tool
  • Week 2 Quiz
  • Week 3
  • Week 3 Webcast: Tuesday, February 28, 2023, from 1:00 – 2:30 PM ET
  • Week 3 Recording
  • Week 3 Handouts for Reading
  • Quarterly Performance Evaluations for Employees & for Managers/Supervisors
  • Podcast: Experiences with Trauma-Informed Supervision
  • Video: Supervising from a Trauma-Informed Perspective
  • Reading: A Critical Postcolonial and Resilience-Based Framework of Supervision in Action
  • Guide: Trauma-Informed Supervision
  • Week 3 Quiz
  • Week 4
  • Week 4 Webcast: Tuesday, March 7, 2023, from 1:00 – 2:30 PM ET
  • Week 4 Recording
  • Week 4 Handouts
  • OARS in Motivational Interviewing (as used in TIS)
  • Video: A Feedback Model for Clinical Supervision Using EPE
  • Video Example: Evoke-Provide-Evoke (non-supervisory situation)
  • Video: Supervision Using Motivational Interviewing Style (Part 1 - Non-MI Approach)
  • Video: Supervision Using Motivational Interviewing (Part 2 - MI adherent)
  • Reading: Daring Feedback: The Engaged Feedback Checklist
  • Week 4 Quiz
  • Week 5
  • Week 5 Webcast: Tuesday, March 14, 2023, from 1:00 – 2:30 PM ET
  • Week 5 Recording
  • Worksheet: White Dominant Culture & Something Different
  • Reading: White Supremacy Culture - Still Here
  • Reading: Trauma-Informed Supervision and Consultation: Personal Reflections
  • Reading: Is Your Company Actually Fighting Racism, or Just Talking About It?
  • Reading: The Role of Senior Leaders in Building a Race Equity Culture
  • Reading: 16 Strategies of Trauma-Informed Organizations
  • Week 5 Handouts
  • Reading: How are you (really)? Compassion fatigue and the costs of caring
  • Workbook: The Trauma-Informed Supervisor
  • DEI & anti-racism resources/readings - suggested by fellow participants
  • Week 5 Quiz
  • Course Wrap-Up
  • Training Evaluation
  • Certificate Request Form