- Orientation
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Welcome!
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Course Overview
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Technology Requirements
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Technology Guide for Peer Support in Crisis Services Learning Community
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Week One
PowerPoint presentation
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Week One: Wednesday, September 22, 2021 from 2:00 - 3:30 PM ET
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Slide Deck: Week One
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Plenary Recording: Week One
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National Guidelines for Behavioral Health Crisis Care
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Goal Sheet: Peer Support in Crisis Services
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C4 Peer Support in Crisis Services Learning Community Syllabus
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National Council Magazine - Crisis to Recovery
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Week 1 Quiz
- Week Two
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Week Two: Wednesday, September 29, 2021 from 2:00 - 3:30 PM ET
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Slide Deck: Week Two
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Plenary Recording: Week 2
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Resource: Crisis Now - Transforming Services is Within Our Reach
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Resource: Crisis Now: Business Case: The Crisis New Model
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Resource: Sample Suicide Risk Assessment
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Week 2 Quiz
- Week Three
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Week Three: Wednesday, October 6, 2021 from 2:00 - 3:30 PM ET
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Slide Deck: Week Three
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Plenary Recording: Week 3
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Resource: Mobile Health Support PDF
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Resource: Barriers to Implementing Urban, Police-Mental Health Team
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Resource: Crisis Services: Effectiveness, Cost-Effectiveness, and Funding Strategies
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Week 3: Quiz 3
- Week Four
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Week Four: Wednesday, October 13, 2021 from 2:00 - 3:30 PM ET
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Slide Deck: Week Four
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Plenary Recording: Week Four
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Resource: Principles of Peer Support
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Resource: Peer Code of Ethics
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Resource: NAP National Practice Guidelines for Peer Specialists and Supervisors
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Resource: BRSS TACS Core Competencies for Peers in Behavioral Health Services
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Resource: Oregon Code of Ethics for Peers/traditional health workers
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Resource: Value of Peers
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Week 4 Quiz
- Week Five
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Week Five: Wednesday, October 20, 2021 from 2:00 - 3:30 PM ET
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Slide Deck: Week Five
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Plenary Recording: Week Five
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Resource: Supervisor Scenarios
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Resource: Philadelphia Peer Support Toolkit
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Week Five: Quiz Five
- Week Six
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Week Six: Wednesday, October 27, 2021 from 2:00 - 3:30 PM ET
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Plenary Recording: Week 5
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Resource: Cabassa et al 2017: Peer-based health interventions SMI
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Resource: Crisis And Connection
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Resource: Peer Navigation by Corrigan
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Week 6 Quiz
- Week Seven
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Week Seven: Wednesday, November 3, 2021 from 2:00 - 3:30 PM ET
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Slide Deck: Week 7
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Plenary Recording: Week 7
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Resource: Substance Use Disorder Peer Supervision Competencies
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Resource: Core Competencies for Peer Workers in Behavioral Health Servicesesson
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Week 7 Quiz
- Week Eight
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Week Eight: Wednesday, November 10, 2021 from 2:00 - 3:30 PM ET
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Slide Deck: Week 8
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Plenary Recording: Week 8
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Resource: Peer Support Values and Guidelines
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Resource: Burnout, Compassion Fatigue, and Vicarious Trauma Assessment
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Week 8 Quiz
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Course Follow-Up
We are grateful that you were a part of the C4 Innovations, Learning Community for Supervisors of Peer Workers: Fall 2020 Course. We would be grateful if you are able to provide your feedback on the course by clicking the following survey monkey link and filling out the online training evaluation!
https://www.surveymonkey.com/r/LYJ6P3R
You can also find this link in the 'Course follow-up' section of the course.
Please email SOPLC@c4innovates.com if you have any questions.
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Online Training Evaluation: due 11/24
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Criteria for Certificates and CEUs: due 11/24
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Mailing List: Opt-in by 11/24
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Resource: Resource Overview
Peer Support in Crisis Services Learning Community: Fall 2021
Peer support services are an essential part of comprehensive crisis systems. SAMHSA’s 2020 National Guidelines for Behavioral Health Crisis Care describes the value of peer supports in each of the core elements of crisis systems: crisis call centers, mobile crisis response, and crisis receiving and stabilization services. Peer support is also critically important following overdose and other substance use-related crises.
This learning community will bring together people and organizations seeking to integrate peer support into crisis services. National experts will share best practices and strategies for addressing challenges related to service delivery, organizational readiness, and recruiting and supervising peer support workers.
Training facts
- Date: Wednesdays, September 22 - November 10, 2021
- Time: 2:00 - 3:30 PM EST
- Location: Online meeting room
- Subject: Leading with Lived Experience: Building Capacity for Peer-run & Recovery Community Organizations
- CE credit:
- ASWB: 6.5 hours
- NAADAC: 8 hours
- NBCC: 6.5 hours
- Practice level: Beginner to expert. Small groups will be sorted based on work experiences.
- Course type: Live online weekly sessions with a plenary addressed followed by a small discussion groups. Community members will have 1-2 hours per week of independent work including action planning, self-assessment, assigned readings, and individual meetings with faculty.
- Covered topics: Competencies and job descriptions of peer support providers, recovery-oriented crisis services, strategies for improving communication and cohesiveness of teams, policies and procedures to operationalize peer support, safety protocols, developing networks of services and supports, supervision of peer workers in crisis services and program/system-level problem solving.
Learning objectives
By taking part in this learning community, participants will achieve the following learning objectives:
- Describe the competencies needed by peer support staff working in crisis services
- Cultivate a strong team with a shared commitment to program mission
- Establish safety protocols
- Understand the value of peer support in crisis settings and be able to communicate this value effectively to others
- Develop networks of post-crisis support for people in need
- Improve supervision strategies for crisis services
- Explore strategies for solving system-level problems
Participants will also forge supportive connections with other Learning Community members.
Meet the Instructors
Cheryl Gagne, Sc.D., Senior Associate, C4 Innovations, has spent her career assisting people in recovery achieve their goals and full participation in communities of their choice. She provides training and consultation to help programs improve the recovery outcomes of people served. Since 1990, Cheryl has worked on projects designed to maximize the involvement of people living with mental illness and/or substance use disorders. Cheryl led the development of SAMHSA’s Core Competencies for Peer Workers in Behavioral Health Services and Supervision of Peer Workers training resources.
Cheryl will be joined by leaders in the field of peer support and crisis services.
Training certificates
Certificates of Completion and Continuing Education Credits will be awarded to participants who attend all 6 plenary sessions, complete all required learning activities, score 80% or higher on each weekly quiz, and complete the course evaluation form and certificate request form. 6.5 hours of continuing education credit will be awarded upon completion of this course through ASWB and NBCC. 8 hours of continuing education credit will be awarded upon completion of this course through NAADAC. Certificates will be emailed directly to participants roughly two weeks after the completion of the final webcast.
Accommodations
If you need accommodations for disability, please contact C4’s Managing Director, Rachel Ehly, rehly@c4innovates.com.
Grievances
If you would like to report a complaint, please email Ken Kraybill, C4 trainer, kkraybill@c4innovates.com; or C4 Managing Director, Rachel Ehly, rehly@c4innovates.com.
C4 Innovations, Provider #1457, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. C4 Innovations maintains responsibility for this course. ACE provider approval period: 10/17/2020 to 10/17/2023. Social workers completing this course receive 6.5 continuing education credits.
C4 Innovates has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6576. Programs that do not qualify for NBCC credit are clearly identified. C4 Innovates is solely responsible for all aspects of the programs.
This course has been approved by C4 Innovates as a NAADAC Approved Education Provider, for educational credits. NAADAC Provider #100990, C4 Innovates is responsible for all aspects of their programing.