Understanding Critical Time Intervention: Spring 2024

Understanding Critical Time Intervention: Spring 2024

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About this course

Want to know more about Critical Time Intervention (CTI)? Considering it as a model for your agency? Join us for this course which covers key principles and phases of the CTI model, evidence for its effectiveness, and tools that teams need to implement it. We will also discuss how to make community linkages and ways to bring CTI and CTI principles into your agency. This multimedia, web-based course is led by CTI experts and utilizes an adult learning approach.

Critical Time Intervention is a time-limited care coordination model that mobilizes support for vulnerable individuals during critical times of transition in their lives. The aim of CTI is to facilitate continuity of care and community integration by ensuring that individuals have enduring ties to healthcare and their community. This evidence-based practice resides at the intersection of mental health and homeless services and has been adapted across the United States and internationally for use with persons leaving psychiatric hospitals, formerly incarcerated individuals, unhoused veterans, young people who experienced first episode psychosis, and other vulnerable groups during periods of transition.

Learning Objectives:

  • Describe the CTI model and review its evidence base
  • Explain team members’ roles and responsibilities in each CTI phase
  • Contrast CTI linking process with traditional case management
  • Explain use of supervision, documentation & quality assessment to monitor fidelity

Week 1: The CTI Approach and Evidence Review

Week 2: The CTI Team Structure and Pre-CTI

Week 3: The Phases of CTI

Week 4: Implementation and Fidelity Self-Assessment

Week 5: Brief Class Presentations

Training Facts:

  • Dates: Mondays, March 18 – April 15, 2024
  • Time: 1:00-2:30 pm ET
  • Location: Online Zoom meeting room 
  • Subject: Critical Time Intervention (CTI)
  • Practice level: Beginner, Intermediate
  • CE credit: 
    • ASWB: 7.5 hours
    • NAADAC: 7.5 hours
    • NBCC: 7.5 hours
  • Course type: Live interactive webinar 
    • 90 minute weekly live webcasts
    • Participants will participate in weekly live webinars with the instructors. They will also have access to weekly readings, videos, and other actives on the learning page. They will be quizzed on the knowledge they learn from the live webcasts and learning activities every week to ensure understanding. 
  • Covered topics: Critical Time Intervention, CTI, homelessness, homeless services, evidence-based practice, EBP
  • Fees: $400 (unless a basic or advanced subscriber)
  • Date created: 2022

Meet the Faculty: 

Bebe Smith, MSW, LCSW, is a clinical social worker, consultant, and trainer. She is a former clinical assistant professor of social work and psychiatry at the University of North Carolina (UNC) at Chapel Hill. In her clinical and educational work, Bebe has focused on interventions key to social work and recovery practice—family psychoeducation, psychotherapy, case management, and self-empowerment. She led a pilot of Critical Time Intervention in North Carolina 2012-2015 and successfully championed the model for adoption by the state mental health system in 2014. Bebe graduated from Vassar College with a BA in English in 1984 and received a MSW from UNC School of Social Work in 1993. She worked as a volunteer in a psychiatric hospital in England in 1984 and received some of her best training as a graduate student at Club Nova, a clubhouse model program in Carrboro, NC. She was NASW NC Social Worker of the Year in 2012.

Who Should Take This Course:

Staff at all levels of health and human service agencies, behavioral health organizations, and recovery-centered organizations.

System Technology Requirements: 

Please ensure your viewing device complies with the following recommendations:

  • Must be on a device that allows you to view MP4 files
  • Ensure you have a strong enough internet speed to stream
  • Ensure you don't have firewalls blocking the video (some firewalls block some HTTP addresses)

We will be using Zoom for the viewing of our live sessions. In order to have the best experience for Zoom, please download the application here: https://zoom.us

Refund and Cancellation policy:

Access is automatically provided to this course once purchased. Therefore, no refund will be given. For special circumstances before the live sessions begin, C4 may cancel your registration and move your credit to another module of equal value or refund the course to the original source of payment. 

Training Certificates:

Participants may earn a Certificate of Course Completion* by:

  1. Attending all five, live webcasts (or watching the entire recording of each live session)
  2. Completing all required learning activities
  3. Scoring 80% or higher on each weekly quiz
  4. Completing the course evaluation form and the certificate request form

Certificates of Completion are awarded to participants who have attended the all five, live webcasts (or watched the webcast recording in their entirety), completed all required learning activities, scored higher than 80% on each weekly quiz, completed the course evaluation form, and the certificate request form. 7.5 hours of continuing education credit will be awarded upon completion of this course through ASWB, NAADAC, and NBCC. Certificates will be emailed directly to participants roughly two weeks after the completion of the final webcast.

Accommodations: 

If you need accommodations for disability, please contact Project Coordinator, Isabel-Kai Fisher at training@c4innovates.com.

Grievances: 

If you would like to report a complaint, please contact Associate Director, Rachel Ehly at rehly@c4innovates.com


In order to fully complete this course and receive a continuing education certificate from one of the following boards, you must pass each of the five weekly quizzes with an 80% or higher (you will have unlimited retests) along with the final evaluation. The required posttest questions will be at the end of each week's section and the required evaluation will be provided at the completion of the course. Upon successful completion of this course, you can request a certificate using the certificate request form posted with the evaluation and on your learning page. C4 Innovations will then review your course completion and email you a certificate within 2-3 weeks in PDF format. If you are social worker, you will need to write in your license number in the certificate request form for us to be able to include it in your certificate. 

C4 Innovations, Provider #1457, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. C4 Innovations maintains responsibility for this course. ACE provider approval period: 10/17/2023-10/17/2026. Social workers completing this course receive 7.5 continuing education credits.  

C4 Innovations has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6576. Programs that do not qualify for NBCC credit are clearly identified. C4 Innovations is solely responsible for all aspects of the programs. 

This course has been approved by C4 Innovations, as a NAADAC Approved Education Provider, for educational credits. NAADAC Provider #100990, C4 Innovations is responsible for all aspects of their programming. 

 

Curriculum

  • Orientation
  • Welcome!
  • Course overview
  • Technology Requirements
  • Week 1: The Critical Time Intervention Approach
  • Week 1 Webcast: Monday, March 18, 2024, from 1:00 – 2:30 PM ET
  • Recording Week 1
  • Week 1 Slides
  • CTI Manual for Workers and Supervisors
  • Video 1: The Basics
  • Center for the Advancement of Critical Time Intervention
  • Putting It All Together table
  • Week 1 Quiz
  • Optional: read article: An Empirically Supported Model for Preventing Homelessness
  • Optional: read article: Preventing recurrent homelessness among mentally ill men
  • Week 2: The CTI Team & Pre- CTI
  • Week 2 Webcast: Monday, March 25, 2024, from 1:00 – 2:30 PM ET
  • Video 2: Skills
  • Learning Activity
  • Reading Assignment: A ‘Bright Light,’ Dimmed in the Shadows of Homelessness
  • CTI data tracking template
  • CTI Team Supervision Sheet
  • Example: UNC CTI Assessment
  • Example: UNC CTI Case Presentation Guidelines
  • Week 2 Quiz
  • Optional: read article: Transitional support for adults with severe mental illness
  • Optional: read article: The Impact of CTI in Reducing Psychiatric Rehospitalization After Hospital..
  • Week 3: The Three Phases of CTI
  • Week 3 Webcast: Monday, April 1, 2024, from 1:00 – 2:30 PM ET
  • Video 3: Teamwork
  • Handout: CTI self-assessment form
  • Handout: Progress Notes
  • Handout: CTI Phase Plan
  • Handout: Phase Date Form
  • Handout: Team Supervision form
  • Handout: CTI Closing Note form
  • Handout: Caseload Review form
  • Read: The RedeAmericas
  • Read: Brief CTI to Reduce Psychiatric Rehospitalization
  • Week 3 Quiz
  • Week 4: Implementation & Fidelity
  • Week 4 Webcast: Monday, April 8, 2024, from 1:00 – 2:30 PM ET
  • Class Presentation Instructions: DUE MONDAY FEBRUARY 20 BY 12:00 PM ET
  • CTI Homework Template
  • Video 4: CTI in Your Agency
  • Watch Video from CACTI
  • Handout: CTI Implementation Self-Assessment
  • Handout: CTI Team Fidelity Assessment
  • Handout: CTI Data Abstraction Form
  • Week 4 Quiz
  • Optional article: Fostering implementation of health services research into practice
  • Optional article: Providers attitudes towards evidence-based practices
  • Week 5: Short Class Presentations & Feedback
  • Week 5 Webcast: Monday, April 15, 2024, from 1:00 – 2:30 PM ET
  • Challenges & Questions
  • Week 5 Quiz
  • Additional Optional Readings
  • Optional: read article: "Follow-up of chronically homeless mentally ill men"
  • Optional: read article: Randomized trial of critical time intervention
  • Optional: read article: Outcomes of critical time intervention case management
  • Optional: read article: Evidence-Based Practice in Community-Based Social Work
  • Optional: read article: Continuity of care for recently released prisoners with mental illness
  • Optional: read article: Critical Time Intervention: Model Description and Implications
  • Course Wrap-Up
  • Learn more about CACTI

About this course

Want to know more about Critical Time Intervention (CTI)? Considering it as a model for your agency? Join us for this course which covers key principles and phases of the CTI model, evidence for its effectiveness, and tools that teams need to implement it. We will also discuss how to make community linkages and ways to bring CTI and CTI principles into your agency. This multimedia, web-based course is led by CTI experts and utilizes an adult learning approach.

Critical Time Intervention is a time-limited care coordination model that mobilizes support for vulnerable individuals during critical times of transition in their lives. The aim of CTI is to facilitate continuity of care and community integration by ensuring that individuals have enduring ties to healthcare and their community. This evidence-based practice resides at the intersection of mental health and homeless services and has been adapted across the United States and internationally for use with persons leaving psychiatric hospitals, formerly incarcerated individuals, unhoused veterans, young people who experienced first episode psychosis, and other vulnerable groups during periods of transition.

Learning Objectives:

  • Describe the CTI model and review its evidence base
  • Explain team members’ roles and responsibilities in each CTI phase
  • Contrast CTI linking process with traditional case management
  • Explain use of supervision, documentation & quality assessment to monitor fidelity

Week 1: The CTI Approach and Evidence Review

Week 2: The CTI Team Structure and Pre-CTI

Week 3: The Phases of CTI

Week 4: Implementation and Fidelity Self-Assessment

Week 5: Brief Class Presentations

Training Facts:

  • Dates: Mondays, March 18 – April 15, 2024
  • Time: 1:00-2:30 pm ET
  • Location: Online Zoom meeting room 
  • Subject: Critical Time Intervention (CTI)
  • Practice level: Beginner, Intermediate
  • CE credit: 
    • ASWB: 7.5 hours
    • NAADAC: 7.5 hours
    • NBCC: 7.5 hours
  • Course type: Live interactive webinar 
    • 90 minute weekly live webcasts
    • Participants will participate in weekly live webinars with the instructors. They will also have access to weekly readings, videos, and other actives on the learning page. They will be quizzed on the knowledge they learn from the live webcasts and learning activities every week to ensure understanding. 
  • Covered topics: Critical Time Intervention, CTI, homelessness, homeless services, evidence-based practice, EBP
  • Fees: $400 (unless a basic or advanced subscriber)
  • Date created: 2022

Meet the Faculty: 

Bebe Smith, MSW, LCSW, is a clinical social worker, consultant, and trainer. She is a former clinical assistant professor of social work and psychiatry at the University of North Carolina (UNC) at Chapel Hill. In her clinical and educational work, Bebe has focused on interventions key to social work and recovery practice—family psychoeducation, psychotherapy, case management, and self-empowerment. She led a pilot of Critical Time Intervention in North Carolina 2012-2015 and successfully championed the model for adoption by the state mental health system in 2014. Bebe graduated from Vassar College with a BA in English in 1984 and received a MSW from UNC School of Social Work in 1993. She worked as a volunteer in a psychiatric hospital in England in 1984 and received some of her best training as a graduate student at Club Nova, a clubhouse model program in Carrboro, NC. She was NASW NC Social Worker of the Year in 2012.

Who Should Take This Course:

Staff at all levels of health and human service agencies, behavioral health organizations, and recovery-centered organizations.

System Technology Requirements: 

Please ensure your viewing device complies with the following recommendations:

  • Must be on a device that allows you to view MP4 files
  • Ensure you have a strong enough internet speed to stream
  • Ensure you don't have firewalls blocking the video (some firewalls block some HTTP addresses)

We will be using Zoom for the viewing of our live sessions. In order to have the best experience for Zoom, please download the application here: https://zoom.us

Refund and Cancellation policy:

Access is automatically provided to this course once purchased. Therefore, no refund will be given. For special circumstances before the live sessions begin, C4 may cancel your registration and move your credit to another module of equal value or refund the course to the original source of payment. 

Training Certificates:

Participants may earn a Certificate of Course Completion* by:

  1. Attending all five, live webcasts (or watching the entire recording of each live session)
  2. Completing all required learning activities
  3. Scoring 80% or higher on each weekly quiz
  4. Completing the course evaluation form and the certificate request form

Certificates of Completion are awarded to participants who have attended the all five, live webcasts (or watched the webcast recording in their entirety), completed all required learning activities, scored higher than 80% on each weekly quiz, completed the course evaluation form, and the certificate request form. 7.5 hours of continuing education credit will be awarded upon completion of this course through ASWB, NAADAC, and NBCC. Certificates will be emailed directly to participants roughly two weeks after the completion of the final webcast.

Accommodations: 

If you need accommodations for disability, please contact Project Coordinator, Isabel-Kai Fisher at training@c4innovates.com.

Grievances: 

If you would like to report a complaint, please contact Associate Director, Rachel Ehly at rehly@c4innovates.com


In order to fully complete this course and receive a continuing education certificate from one of the following boards, you must pass each of the five weekly quizzes with an 80% or higher (you will have unlimited retests) along with the final evaluation. The required posttest questions will be at the end of each week's section and the required evaluation will be provided at the completion of the course. Upon successful completion of this course, you can request a certificate using the certificate request form posted with the evaluation and on your learning page. C4 Innovations will then review your course completion and email you a certificate within 2-3 weeks in PDF format. If you are social worker, you will need to write in your license number in the certificate request form for us to be able to include it in your certificate. 

C4 Innovations, Provider #1457, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. C4 Innovations maintains responsibility for this course. ACE provider approval period: 10/17/2023-10/17/2026. Social workers completing this course receive 7.5 continuing education credits.  

C4 Innovations has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6576. Programs that do not qualify for NBCC credit are clearly identified. C4 Innovations is solely responsible for all aspects of the programs. 

This course has been approved by C4 Innovations, as a NAADAC Approved Education Provider, for educational credits. NAADAC Provider #100990, C4 Innovations is responsible for all aspects of their programming. 

 

Curriculum

  • Orientation
  • Welcome!
  • Course overview
  • Technology Requirements
  • Week 1: The Critical Time Intervention Approach
  • Week 1 Webcast: Monday, March 18, 2024, from 1:00 – 2:30 PM ET
  • Recording Week 1
  • Week 1 Slides
  • CTI Manual for Workers and Supervisors
  • Video 1: The Basics
  • Center for the Advancement of Critical Time Intervention
  • Putting It All Together table
  • Week 1 Quiz
  • Optional: read article: An Empirically Supported Model for Preventing Homelessness
  • Optional: read article: Preventing recurrent homelessness among mentally ill men
  • Week 2: The CTI Team & Pre- CTI
  • Week 2 Webcast: Monday, March 25, 2024, from 1:00 – 2:30 PM ET
  • Video 2: Skills
  • Learning Activity
  • Reading Assignment: A ‘Bright Light,’ Dimmed in the Shadows of Homelessness
  • CTI data tracking template
  • CTI Team Supervision Sheet
  • Example: UNC CTI Assessment
  • Example: UNC CTI Case Presentation Guidelines
  • Week 2 Quiz
  • Optional: read article: Transitional support for adults with severe mental illness
  • Optional: read article: The Impact of CTI in Reducing Psychiatric Rehospitalization After Hospital..
  • Week 3: The Three Phases of CTI
  • Week 3 Webcast: Monday, April 1, 2024, from 1:00 – 2:30 PM ET
  • Video 3: Teamwork
  • Handout: CTI self-assessment form
  • Handout: Progress Notes
  • Handout: CTI Phase Plan
  • Handout: Phase Date Form
  • Handout: Team Supervision form
  • Handout: CTI Closing Note form
  • Handout: Caseload Review form
  • Read: The RedeAmericas
  • Read: Brief CTI to Reduce Psychiatric Rehospitalization
  • Week 3 Quiz
  • Week 4: Implementation & Fidelity
  • Week 4 Webcast: Monday, April 8, 2024, from 1:00 – 2:30 PM ET
  • Class Presentation Instructions: DUE MONDAY FEBRUARY 20 BY 12:00 PM ET
  • CTI Homework Template
  • Video 4: CTI in Your Agency
  • Watch Video from CACTI
  • Handout: CTI Implementation Self-Assessment
  • Handout: CTI Team Fidelity Assessment
  • Handout: CTI Data Abstraction Form
  • Week 4 Quiz
  • Optional article: Fostering implementation of health services research into practice
  • Optional article: Providers attitudes towards evidence-based practices
  • Week 5: Short Class Presentations & Feedback
  • Week 5 Webcast: Monday, April 15, 2024, from 1:00 – 2:30 PM ET
  • Challenges & Questions
  • Week 5 Quiz
  • Additional Optional Readings
  • Optional: read article: "Follow-up of chronically homeless mentally ill men"
  • Optional: read article: Randomized trial of critical time intervention
  • Optional: read article: Outcomes of critical time intervention case management
  • Optional: read article: Evidence-Based Practice in Community-Based Social Work
  • Optional: read article: Continuity of care for recently released prisoners with mental illness
  • Optional: read article: Critical Time Intervention: Model Description and Implications
  • Course Wrap-Up
  • Learn more about CACTI